Recently a colleague asked me types of marketing I used in lieu of cold calling to attract new clients. Below is my answer.
Cold calling was popular in the 1980s B.C. (Before Computers). Today, not so much. What is called "invasion marketing" has been replaced with "permission marketing." Today, I market completely differently then I used to. Everyone else in this stream of answers is right. The best contacts are going to be referrals from satisfied contacts. Even better are referrals that call you. I use a few different strategies.
REFERRAL CLUBS
Join a referral club. The biggest and best that I am aware of is BNI. They have a website to explain who they are and what they do. You can look to see if there is a chapter in your area.
My business has changed as a result of Obamacare. Previously, I was looking for referrals of small business owners needing health insurance. Now, I have to readjust my business mission to those who are already on government insurance, Medicare.
I am a member of Senior Trust Alliance. It is similar to BNI but we only meet monthly and exchange referrals for Baby Boomers and their parents. It is more targeted for my market.
“ROUNDS”
About once a month, I do "rounds." I spend the day taking "treats" I got at Sam's Club to business owners whose clients are the ones I want but we are not in direct competition. That way when their clients mention they want insurance, they can give them my card. (Unless you have a dynamic, must have product that is mandated by law, this process takes time.
Your goal is not to sell the business owner but to condition them to think of you when one of their customers need your goods/service.)
For example, I work with health insurance. Most car and home insurance agents either don't have the product available or do not want to spend the time learning and keeping up with all the changes in the rules and laws. Even though they are both insurance, they are 2 different disciplines.
The general public often doesn’t know there is a difference. The average P & C insurance agent gets asked about health insurance 1-4 times a year. If I have done my job correctly, they will refer those people to me. I then have instant credibility along with a referral from a trusted professional.
INTERNET
I also do a great deal of marketing on line. I try to post a different article on TIB TIPS and TIB BITS each day. TIB Tips is my blog for Baby Boomers and their parents. TIB Bits is for current employees. Both of them have information to informative sites and my web site, WWW.THEINSURANCEBARN.COM where people can ask me questions on line. The web site also has my phone number on every page so people can call me directly if they have an insurance related question but prefer to speak to someone.
CONCLUSION
I am not stupid enough to think that everybody is in the market for insurance all the time. I want people who receive that newsletter to know who to call and how to contact me when they are in the market for insurance. I know that until they call me, I have to remain patient.
The old "cold calling" system rewarded impatient people. When it worked, it worked right away. The new "permission marketing" system rewards more patient people. It takes time before it does its magic. I understand that until it kicks in, a new sales person has to survive.
Ideally, new business owners/commission sales people have enough savings to last until they start generating some revenue. If they don’t, hopefully their company will give them a base salary or draw against future commissions to help them through those first few months.
Although my primary business is insurance, I hate to waste what I have learned about internet marketing. I will help no more than 2-4 small business owners in Fort Bend County, Texas set up blog, web site or email accounts.
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